How can I cancel my stay?

Maybe you have to cancel your planned stay due to any reason. Reservations for stays up to December 31, 2021 are subject to the following modified booking conditions: 

Book now, decide later
Within 14 days after making the reservation, the reservation can be cancelled free of charge unless the reservation is made 28 days or less before the start of your stay. If you have paid with a Recreational Voucher, you will receive a new Recreational Voucher.

Extended Cancellation Policy

If you have to cancel your reservation due to COVID-19, you can move your booking free of charge to a period later in the year. Or you can apply for a recreation voucher, which you can also redeem in 2021. 

For all other cancelation, our general terms and conditions remain. This policy includes the cancellation policy and any costs. You can also contact us directly to cancel your booking. We advise you to always use the cancellation fund of Z'ANDvillas.


Will I receive a confirmation of my change?

Yes, you will receive a confirmation of your change by e-mail.